SHIPPING & RETURNS
SHIPPING POLICY
At Colemans de'Light Candles, we prioritize your experience and dedicated to ensuring that your order arrives safely and promptly. are pleased to offer free shipping on all orders within the United States, making it easier for you to enjoy our delightful candle range. Our processing times range from 1-3 business days, which you will receive a tracking number to monitor your shipment's journey your doorstep. If you have any questions or concerns regarding your order shipping, our friendly customer service team is here to assist you. Thank you for choosing Colemans de'Light Candles, we bring warmth and light to your home!
RETURN & EXCHANGE POLICY
Happiness Guarantee: Returns and Exchanges
We want you to absolutely love all of our candles, fragrances, home décor, and every product offered by Coleman’s de’ Light Candles. If for any reason you are not satisfied—even if you simply change your mind—you may return your purchase within 30 Days from the original purchase date by following the guidelines below for a full refund or replacement. Your happiness always comes first.
Web Orders – Online Returns
For online purchases made at www.colemansdelightcandles.com please have your Order Number and Contact Information available and begin the self-service return process through our website.
Damaged Items
If your online order arrives damaged, missing components, or defective, please have your order number and Contact Information and Billing ZIP code ready and initiate the self-service return process through our website to request a replacement or refund.
Store Orders
To return an item purchased in one of our retail locations, you will need:
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The original store receipt
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The original form of payment used at purchase
Please note:
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If your purchase was made using a combination of a credit card and a gift card, the gift card portion will be refunded to an eGift Card sent by email, and the remaining balance will be refunded to the original credit card (not to exceed the amount charged).
If you are unable to visit a store, please have your order number and billing ZIP code available and begin the self-service return process online.
Web, Store, & Authorized Retailer Returns by Mail
Please mail returns to:
Coleman’s de’ Light Candles
Returns & Exchanges
3225 Heartstone CT.
Holiday, FL 34691
Please include:
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A note with your name, contact number, return address, and whether you would like an exchange (and for which item)
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For online orders, include the return form from the bottom of your packing slip for faster processing
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A receipt or proof of purchase for in-store or authorized retailer purchases
Coleman's de' Light Candles
Balton, Manager
ph: 352-514-9211